Customer Relations Center

Since 1998, alongside its automobile assistance activities, ACTA has been developing a "Contact Centre" service.

This Business Unit, boasting twenty customer agents and open 7 days a week, performs a wide range of tasks:

• Incoming contacts (telephone, e-mail)
• Outgoing contacts (telephone, e-mail, SMS).

Thanks to a top-quality multilingual team and custom-designed CRM tools, our customers call on our services for diverse tasks in a variety of fields (automotive, health, tourism…).